Sportsbet – Technical Delivery Lead

In this role, I managed major incidents and technical projects within my department, Service Delivery. This was a diverse role that encompassed elements of risk management and remediation, Service Management and Governance, Incident Management, all while managing a balance between ITIL and an Agile release cycle with a CI/CD focus.

I still got plenty of chances to “get my hands dirty”, building automation, writing or contributing to applications and services, managing BAU tasks and releases. I wouldn’t have it any other way – it was a great way to keep my skills sharp and relevant!